ABM Industries Jobs

Overview

Pay: $28.41/hr

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based

on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2023/11/2024-Recruitment-Staff-Mgmt-11.6.23.pdf)

This position is responsible for coordinating, executing, reporting daily operations of the shuttle bus service, and giving direction, motivation, and guidance to Bus Operators and Fueler/Cleaners.

Essential Functions

• Conducts quality improvement inspections within assigned areas of responsibility

• Ensures safety and satisfaction levels are meeting and/or exceeding expectations

• Assures the highest quality of customer satisfaction

• Assists with Training and Development

• Provides guidance to Bus Operators and Fueler/Cleaners

• Monitor the rotation of buses in service

• Provides excellent customer service to guests; respond to guest inquiries in a courteous manner, give directions, etc.

• Leads and participates in a team to ensure the successful operation of the shuttle bus service

• Conduct safety observations

• Complete daily operational reports

• Report performance issues to Management

• Establishes and maintains effective communication and working relationships with passengers, co-workers, managers, etc.

• Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities

• Capability of working various shifts as Operations is 24/7

Responsibilities

• Provides leadership and direction to team members

• Provides open communication between Bus Operators, Fueler/Cleaners, Management, and fellow Supervisors

• Provides positive coaching to team members

• Assists with the training of team members

• Oversee the adherence of the daily and weekly Bus Operator and Fueler/Cleaner work schedules

• Reports damaged, broken and out of work features/items

• Coordinate scheduling for extra service requests by client

• Oversees and performs additional service requests

• Provides training to all new team members

• Attends and participates in all meeting and training sessions

• Completes time sheets, validates time sheet accuracy, and delivers time sheets to office.

• Performs all tasks and duties required of your team

• Assign buses to Bus Operators

• Assign tasks to Fueler/Cleaners

• Complete required reports

• Email communications

• Can be positioned at Dispatch or in the Field

• Miscellaneous duties as assigned

• Ability to work in various weather conditions

Qualifications

• Must have a valid CDL B with Passenger endorsement

Preferred Qualifications:

• Customer Service Experience

• 1 year of similar work experience

• Proficiencies with the use of online applications and Microsoft Office

REQNUMBER: 90512

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.