Job Information
ABM Industries United Intern in Chicago, Illinois
Overview
Job Description
All participants are trained in each area and are assigned an area each day via a supervisor. Participants are moved to additional locations if necessary, depending on business need.
Terminal/Concourse Assist
Direct customers toward appropriate lines and kiosks
Answer customers’ questions
General lobby upkeep/tidiness
Be a United Brand Ambassador assisting with enhancing the customer experience, and retaining UA customers
Greeting customers with friendly service in the lobby, concourse or baggage claim
Direct customers toward appropriate line: self-serve kiosks, Premier Access, etc.
Introduction into corporate experiences and various aviation related departments/functions
Time spend in a mentorship with a member of the leadership team
May perform other job duties as directed by Employee’s Leaders
Qualifications
Ability to handle simultaneous situations and adapt to a fast-paced, changing environment
Solid interpersonal skills with focus on teamwork
Strong verbal communication skills
Must follow United’s public contact employee appearance guidelines (no visible tattoos, no unkempt hair etc)
United will provide two United Branded shirts for individuals to wear during their shift
Must be legally authorized to work in the United States for any employer without sponsorship or future sponsorship for full/part time position
Must be willing and able to work any shift including early morning, nights, weekends and holidays
Must be 18 years of age
Must be HS graduate (or GED)
Must have original social security card (no copies) & government issued ID & birth certificate the day of interview with you
Must comply with a background check, fingerprint, and drug & alcohol screen per state/local/airport municipalities
Preferred Qualifications:
Customer Service Experience
1 yr of similar work experience
REQNUMBER: 83627
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.